The importance of cybersecurity in teleworking

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For any professional, time is money, and losing uptime can be costly . Depending on the sector of activity and the professional, a single minute can be disastrous, although in other cases the tolerance for failures and unavailability may be somewhat more relaxed.

Either way, technical assistance and support is a valuable asset that benefits any business. Especially since IT problems that are not resolved immediately have an immediate impact on the business in a thousand ways.

A professional has to focus on moving his business forward, and that is why how to get us number for telegram important to have the support of a great team of support and assistance professionals , with the experience and resources necessary to make any setback go unnoticed. As if it did not exist.

Dell Support and Assistance Services
Because we fully understand the demands of running a small business , where most of your energy is spent keeping your business running and growing as quickly as possible, we at Dell have designed support plans specifically designed to meet every need.

The key to these plans lies in the predictive technology that underlies them. Indeed, Dell provides its equipment with predictive technology capable of detecting failures automatically , even predicting when they will occur.

This is Support Assist, the technology underlying the predictive features and proactive tools of ProSupport and ProSupport Plus (which we will see in a moment), and which makes it possible to virtually eliminate downtime.

This technology constantly scans for anomalies , and when it detects a problem or predicts that a failure is about to occur, it immediately alerts the user . At the same time, a support ticket is proactively created.

With this technology, you will most likely be surprised by a call from the technical support team without even realizing the fault or error. If the incident cannot be resolved remotely, a specialist will appear on the next business day after performing the remote diagnosis to proceed with the repair.

Of course, Support Assist ensures the privacy and protection of data on your computer and, in compliance with regulations, only system status information will be used for troubleshooting purposes, with data protected with 256-bit encryption and the SSL protocol for communication with the support service .

ProSupport, beyond the basic warranty
Upgrading to ProSupport for Equipment allows users to have expert regional support at any time. No matter where the equipment is, or if it is on the move due to a trip, ProSupport engineers can respond remotely to almost any issue.

Thanks to Support Assist, the predictive capacity of this assistance plan allows us to anticipate the problem and open incidents automatically , long before the user realizes that they need to contact support.

ProSupport Plus
This “Plus” option goes a step further to offer the user all the protection of ProSupport, plus the repair of accidental damage from drops, spills or power surges, and the possibility of preserving the hard drive and its confidential data if a replacement is necessary.

The peace of mind of predictive care
How much is your business worth? How long can you survive without an Internet connection if your card fails? When it comes to running a business, technology is the best ally to improve and move forward, but if we don't protect it, we'll be taking risks that we can hardly ignore.

Professional support, such as that provided by Dell for its devices and computers, pays for itself. All it takes is an unexpected catastrophic failure (as they all are, really) and within minutes of losing access to critical data to make any investment in support and assistance technology worthwhile.

That's why we at Dell have set aside time to develop these support plans. So that business never has to stop, and the professionals who run it can dedicate all their energies to what really matters: growing.