What happened? Nubank failure allowed withdrawals without balance
Posted: Sat Dec 21, 2024 3:57 am
In the early hours of Friday, November 8, Nubank customers encountered a system failure that allowed them to make withdrawals from ATMs even without available funds and without charging fees.
This bug, which occurred in the early hours of the morning, quickly went viral on social media, with videos and images of queues at 24-hour ATMs, where some users managed to withdraw significant amounts.
This incident raised discussions about banking security, in addition to attracting great attention to Nubank.
Nubank loan fraud: fintech warns about scams and gives security tips
The failure in Nubank's system occurred during the early hours of the morning and chinese overseas asia database allowed users to make withdrawals using the credit function, even without limits or balance in their accounts.
According to customer reports, it was possible to withdraw amounts ranging from R$1,000 to R$9,000 in several consecutive transactions, without any additional fees being charged.
This situation has led many to speculate about the financial impact on the digital bank and the possible losses resulting from this security breach.
Reaction on social media: Users report the bug
As soon as the failure was noticed, Nubank users shared their experiences and reactions on social media, making the subject one of the most talked about in the early hours of the morning.
Photos and videos show queues at Banco 24 Horas ATMs, with people waiting to make “free” withdrawals.
In one of the recordings, a user comments “whoever has Nubank is rich today”, demonstrating the extent to which the bug was exploited.
Additionally, several screenshots have circulated showing successive withdrawals without a balance, with timestamps between 1am and 3am.
This episode ended up placing the term “Nubank” among the trending topics on the social network X (formerly Twitter), and sparked discussions about the possible financial damage to the digital bank.
Nubank's official response: Measures to contain the failure
After the repercussion, Nubank issued an official statement confirming the problem and informing that it was working to normalize the system.
In a statement to the TecMundo portal, the bank stated that the debit withdrawal service was restored, while credit withdrawals were also being regularized.
Nubank highlighted that the fluctuation was temporary and only affected the availability of withdrawals.
The second statement, sent around 2 pm, reinforced that all operations were back to normal, and that the bank is monitoring the situation to prevent further instability.
To date, Nubank has not officially reported the financial impact suffered, nor whether there was any significant loss from withdrawals made during the failure.
This bug, which occurred in the early hours of the morning, quickly went viral on social media, with videos and images of queues at 24-hour ATMs, where some users managed to withdraw significant amounts.
This incident raised discussions about banking security, in addition to attracting great attention to Nubank.
Nubank loan fraud: fintech warns about scams and gives security tips
The failure in Nubank's system occurred during the early hours of the morning and chinese overseas asia database allowed users to make withdrawals using the credit function, even without limits or balance in their accounts.
According to customer reports, it was possible to withdraw amounts ranging from R$1,000 to R$9,000 in several consecutive transactions, without any additional fees being charged.
This situation has led many to speculate about the financial impact on the digital bank and the possible losses resulting from this security breach.
Reaction on social media: Users report the bug
As soon as the failure was noticed, Nubank users shared their experiences and reactions on social media, making the subject one of the most talked about in the early hours of the morning.
Photos and videos show queues at Banco 24 Horas ATMs, with people waiting to make “free” withdrawals.
In one of the recordings, a user comments “whoever has Nubank is rich today”, demonstrating the extent to which the bug was exploited.
Additionally, several screenshots have circulated showing successive withdrawals without a balance, with timestamps between 1am and 3am.
This episode ended up placing the term “Nubank” among the trending topics on the social network X (formerly Twitter), and sparked discussions about the possible financial damage to the digital bank.
Nubank's official response: Measures to contain the failure
After the repercussion, Nubank issued an official statement confirming the problem and informing that it was working to normalize the system.
In a statement to the TecMundo portal, the bank stated that the debit withdrawal service was restored, while credit withdrawals were also being regularized.
Nubank highlighted that the fluctuation was temporary and only affected the availability of withdrawals.
The second statement, sent around 2 pm, reinforced that all operations were back to normal, and that the bank is monitoring the situation to prevent further instability.
To date, Nubank has not officially reported the financial impact suffered, nor whether there was any significant loss from withdrawals made during the failure.