The Phone Number as a Direct Channel: Connecting Welfare to Beneficiaries
Posted: Mon May 19, 2025 9:27 am
In the context of DBT, the phone number can serve as a direct and powerful channel for connecting social welfare programs with intended recipients:
Beneficiary Registration and Identification: Mobile phone numbers can be used as a primary identifier for registering beneficiaries in DBT programs, linked to other identification documents like NID.
Secure Payment Disbursement via MFS: Mobile uganda phone number data Financial Services (MFS) platforms linked to beneficiary phone numbers provide a convenient and secure mechanism for disbursing funds directly.
Real-Time Tracking of Disbursements: Digital systems can track the status of payments in real-time, providing transparency and reducing delays.
Two-Way Communication for Grievance Redressal: Dedicated helplines and SMS-based systems linked to beneficiary phone numbers can facilitate grievance registration and resolution.
Delivery of Program Information and Updates: Important program information, eligibility criteria, and payment schedules can be communicated directly to beneficiaries via SMS or voice messages.
Feedback Collection and Program Monitoring: Automated surveys and feedback mechanisms linked to phone numbers can be used to gather beneficiary feedback and monitor program effectiveness.
Beneficiary Registration and Identification: Mobile phone numbers can be used as a primary identifier for registering beneficiaries in DBT programs, linked to other identification documents like NID.
Secure Payment Disbursement via MFS: Mobile uganda phone number data Financial Services (MFS) platforms linked to beneficiary phone numbers provide a convenient and secure mechanism for disbursing funds directly.
Real-Time Tracking of Disbursements: Digital systems can track the status of payments in real-time, providing transparency and reducing delays.
Two-Way Communication for Grievance Redressal: Dedicated helplines and SMS-based systems linked to beneficiary phone numbers can facilitate grievance registration and resolution.
Delivery of Program Information and Updates: Important program information, eligibility criteria, and payment schedules can be communicated directly to beneficiaries via SMS or voice messages.
Feedback Collection and Program Monitoring: Automated surveys and feedback mechanisms linked to phone numbers can be used to gather beneficiary feedback and monitor program effectiveness.