11. Thank them for visiting and ask for feedback
Once a client leaves your salon, you can send them an automated push notification thanking them for choosing you. The message can ask if the visitor has any questions or request feedback.
Not only will this show your customers that you remember them and care about their opinions, it can help you improve your business in the future based on various feedback.
We share here ways to collect reviews in a beauty salon
12. Remind about re-registration
Salon clients do procedures with a certain frequency. But qatar mobile phone number list clients do not always remember to make an appointment.
A great way to help a client remember about their next appointment in time and motivate them to get the same service from you again is a push notification with a reminder to re-register.
Such mailings can also be set up in Passteam , push notifications will automatically be sent to the client's card after a specified time after his last visit to the salon.
How to automate mailings in a beauty salon - read this article
13. Remind yourself on special days
Various holidays, birthdays and other special moments can be a reason for you to remind the client about yourself.
Organize promotions in honor of holidays, congratulate your visitors on them, make personalized mailings of messages on birthdays. This will show the client that you remember him and he is important to you.
14. Pay attention to social networks
Social networks, like a website, are an important channel for attracting customers. Here you can create an excellent advertising campaign and interest new customers in visiting your salon.
This is a good place to show the quality of your services and professionalism - people will see the services you sell and will also be able to book an appointment with you directly through social networks, which is convenient for regular users and motivates them to make an appointment sooner.
Quality of service is an important topic, it is the basis of any interaction with clients in the beauty industry. But it should be understood that communication with the client and service consists of many different details that may seem insignificant at first. But it is these little things that can affect the overall impression of visiting the salon.
Your work with the client includes not only the time they spend in the salon, but also how you prepare for their arrival and pay attention to them after the services are rendered. If you want to achieve the best impression of the clients from the service in the beauty salon, we advise you to use this article as a checklist .