Anticipate logistical needs and constraints
Posted: Sat Dec 28, 2024 8:29 am
This is the second key factor for success after the creation of your online store: your e-commerce logistics management . It is crucial to guarantee customer satisfaction and, by extension, the longevity of your e-commerce business in Reunion.
In the busy island, this is an even more critical point. If you are based in the north, you will not have the same leeway to deliver to Sainte-Marie as to Saint-Philippe. Despite the short theoretical distances, we know how "far" it seems in practice.
We will therefore have to take into account the "south/north" geography, but also the "high/low" geography. You may have some difficulty delivering to Cilaos as efficiently as Saint-Leu (we automatically exclude Mafate, a special case!).
Planning delivery rounds can then become a real headache, in addition japan telegram phone number list the cost it represents. This is why you must anticipate all aspects of e-commerce logistics. This is fundamental, because it has an impact on the customer experience.
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The quality of your logistics management has a direct impact on your turnover: the more efficiently you manage deliveries, the better customer satisfaction. This therefore positively nourishes your brand image and contributes to customer loyalty.
80% of online shoppers say they will no longer order from a merchant site if they are dissatisfied with the delivery experience. In addition, a dissatisfied customer is more likely to let it be known… to you, but also to others!
However, your customers' testimonials are essential to the growth and sustainability of your e-commerce business in Reunion. Consequently, it is in your best interest to take into account the needs and expectations of your buyers, as well as the logistical constraints that could hinder them.
In addition to home delivery through traditional networks, you can also opt for delivery to a relay point. Practical and economical, it is very popular with consumers . Among the logistics solutions available to you in Reunion, you can opt for Bunddl.re .
The Reunion company takes care of shipping your packages from your warehouses to a relay point. Bunddl Réunion has a network of partner stores to be as close as possible to your customers, in the main cities of the island. It is an effective solution to satisfy your customers as well as to facilitate your e-commerce logistics
In the busy island, this is an even more critical point. If you are based in the north, you will not have the same leeway to deliver to Sainte-Marie as to Saint-Philippe. Despite the short theoretical distances, we know how "far" it seems in practice.
We will therefore have to take into account the "south/north" geography, but also the "high/low" geography. You may have some difficulty delivering to Cilaos as efficiently as Saint-Leu (we automatically exclude Mafate, a special case!).
Planning delivery rounds can then become a real headache, in addition japan telegram phone number list the cost it represents. This is why you must anticipate all aspects of e-commerce logistics. This is fundamental, because it has an impact on the customer experience.
4
The quality of your logistics management has a direct impact on your turnover: the more efficiently you manage deliveries, the better customer satisfaction. This therefore positively nourishes your brand image and contributes to customer loyalty.
80% of online shoppers say they will no longer order from a merchant site if they are dissatisfied with the delivery experience. In addition, a dissatisfied customer is more likely to let it be known… to you, but also to others!
However, your customers' testimonials are essential to the growth and sustainability of your e-commerce business in Reunion. Consequently, it is in your best interest to take into account the needs and expectations of your buyers, as well as the logistical constraints that could hinder them.
In addition to home delivery through traditional networks, you can also opt for delivery to a relay point. Practical and economical, it is very popular with consumers . Among the logistics solutions available to you in Reunion, you can opt for Bunddl.re .
The Reunion company takes care of shipping your packages from your warehouses to a relay point. Bunddl Réunion has a network of partner stores to be as close as possible to your customers, in the main cities of the island. It is an effective solution to satisfy your customers as well as to facilitate your e-commerce logistics